I joined ID and ordered two sim cards for my daughters. I recieved ONE welcome to ID email with one transaction number. I managed to complete one PAC code for one of the numbers but it won’t let me do the 2nd one - i’m assuming because I only have one transaction number? It’s IMPOSSIBLE to get through to anyone on live chat! Can anyone help or give me an email address to contact them on please?

Can't transfer number using PAC code.

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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