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can't view some websites


I'm new to ID Mobile and I'm having a problem trying to view a website. I have a dual SIM phone and my other SIM allows me to view these sites but my new ID mobile SIM in the same phone, does not. I have the adult content filter set to view adult sites, although the site in question isn't exactly adult. It's my local libraries log in page. Is there another setting I need to turn on or off please?

Best answer by Tyler C

Hey there ​@Samanthag75, I’ve just responded to your other post now, please respond there for further assistance.

 

Thanks,

Tyler

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3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 5199 replies
  • Answer
  • June 23, 2025

Hey there ​@Samanthag75, I’ve just responded to your other post now, please respond there for further assistance.

 

Thanks,

Tyler


  • New
 Contributor
  • 1 reply
  • July 19, 2025

I want have access to to adults sites


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 5199 replies
  • July 21, 2025

Hey there ​@Pawel1., you can toggle on/off the adult content filter via logging into the iD Mobile app/website.

 

Thanks,

Tyler