My phone is supposed to be switched to ID Mobile today (SIM monthly plan) with my phone number from Three being kept. I have inserted the ID Mobile SIM in the phone. I have had a text from ID Mobile telling me my bank has cancelled my direct debit which I set up with the order for the ID SIM - there is no record of this on my bank account. I have just had to set up an ID account using the ID SIM number (which I don’t want to use) and have paid the first instalment as a one off. I don’t want to set up a direct debit again until I know I am being switched to my old phone number. What do I do?
Solved
Cancelled direct debit on the way to my switch to ID Mobile
Best answer by Tom
Hi
If you’ve registered to the app/website using the original iD Mobile number don’t worry, the number will switch soon after the actual number switches over for services.
Has your transfer completed yet?
Tom
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