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cannot register number


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I have installed an ID e sim on an ipad, when I try to register the number it sends a txt message, which I cannot receive on an ipad. How can I resolve this problem.?

Best answer by Matthew T

Hey @Johnen,

It’ll be a bit long winded, but you’ll need to get a replacement SIM or eSIM, put it into a phone to receive the SMS and log-in to your iD Mobile App account, then a further replacement eSIM to add to your iPad once complete.

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
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  • July 24, 2024

Hey @Johnen,

It’ll be a bit long winded, but you’ll need to get a replacement SIM or eSIM, put it into a phone to receive the SMS and log-in to your iD Mobile App account, then a further replacement eSIM to add to your iPad once complete.

Thanks.


  • Author
  • New
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  • 1 reply
  • September 3, 2024

Thank you for your help,thats exactly what I did, and it is now registered on my I phone and working well