I obtained my PAC, submitted it and was given today as porting date. I wanted to check status and it says there would have been a text sent to me, but I can’t see it.
Is there any way to check this is happening today, or do I just wait and see what happens?
Thanks
Best answer by andewhite
Just to say, UK mobile number transfers don’t happen immediately,
On the switching date, you’ll know iD Mobile have started working on your number transfer when your previous service provider SIM stops working.
It can take several hours or more for iD to connect the number (you want to keep) to their network, and then provision the number and network services to your iD SIM.
Once iD have started your switch, it can help if you restart the phone with your iD SIM on an hourly basis, until the switch has been completed.
OK - sorted. No text, but just after I posted an email turned up. So it’s happening today.
+26Just to say, UK mobile number transfers don’t happen immediately,
On the switching date, you’ll know iD Mobile have started working on your number transfer when your previous service provider SIM stops working.
It can take several hours or more for iD to connect the number (you want to keep) to their network, and then provision the number and network services to your iD SIM.
Once iD have started your switch, it can help if you restart the phone with your iD SIM on an hourly basis, until the switch has been completed.
Thanks. I know it takes however long it takes. I just wanted to know it was happening today. As they sent the email confirming, all is good!
+26Just to say, OFCOM rules say mobile number transfers should be completed on the scheduled switching date,
At iD Mobile, they say number transfers are usually completed by 10pm on the switching date. If switch is delayed, OFCOM rules say customer is entitled to daily compensation.
Can I ask, if this is the case do you still have to activate the QR code through your settings? I’ve tried to do this (without a confirmation code) and it keeps saying there’s an error. I have also logged onto the app with my transferred over number and it also says it’s sending me a text that I’m not receiving. Please advise?
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Anika
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