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cant use apps on new phone

  • 1 September 2024
  • 3 replies
  • 30 views

Hi I’ve got a new contract first time with id mobile but I can’t use any internet or apps could this just be until my number changes over because I’ve kept my number from a different network. 
thanks 

3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • September 3, 2024

Hi @Walla10 

 

Are you able to use internet or apps on Wi-Fi?

 

Are you able to use calls and texts?

 

Tom


  • Author
  • New
 Contributor
  • 1 reply
  • September 3, 2024

Hi Tom 

yeah once it had swapped numbers it all seems to be working fine 
thanks 

Tom wrote:

Hi @Walla10 

 

Are you able to use internet or apps on Wi-Fi?

 

Are you able to use calls and texts?

 

Tom

 


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • September 6, 2024

Glad that’s the case @Walla10. Thanks.