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change my number

  • 7 September 2024
  • 3 replies
  • 120 views

I have entered all the details required to transfer my old number to my id SIM but it keeps telling me the information is wrong.is it because it's weekend and I have to wait untill Monday.

3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7579 replies
  • September 10, 2024

Hi @Andrew ellis 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


  • Author
  • New
 Contributor
  • 2 replies
  • September 11, 2024

Thank you.


  • Author
  • New
 Contributor
  • 2 replies
  • September 11, 2024
Andrew ellis wrote:

Thank you.most helpful so far.