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change my number

  • September 7, 2024
  • 3 replies
  • 128 views
A
New
 Contributor

I have entered all the details required to transfer my old number to my id SIM but it keeps telling me the information is wrong.is it because it's weekend and I have to wait untill Monday.

    3 replies

    Tom B
    iD Mobile Employee
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    • Tom B
    • iD Mobile Employee
    • 8434 replies
    • September 10, 2024

    Hi @Andrew ellis 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    New
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    • Andrew ellis
    • Author
    • New
 Contributor
    • 2 replies
    • September 11, 2024

    Thank you.

    A
    New
 Contributor
    • Andrew ellis
    • Author
    • New
 Contributor
    • 2 replies
    • September 11, 2024
    Andrew ellis wrote:

    Thank you.most helpful so far.

     

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