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Changed number.


Ian D
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 Contributor
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  • 1 reply

Hi, when I tried to fill in the forms on the website it was sticking every time so I rang in and gave the chap I spoke to my pac code sent from EE, I asked for an E sim and to keep my old number. Today I’ve received emails with a different number , my changeover is tomorrow, should I ring in to sort this out ? I don’t want to lose my old number as it is connected to my business.

Best answer by MZone

The iD number is just temporary until your EE number transfers over. 

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MZone
Gold Contributor
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  • Gold Contributor
  • 906 replies
  • Answer
  • April 15, 2025

The iD number is just temporary until your EE number transfers over. 


Ian D
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  • 1 reply
  • April 15, 2025

Thanks Mzone, momentary moment of panic after a very hectic day.


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 631 replies
  • April 16, 2025

Hi ​@Ian D 

Welcome to iD! I hope everything is set up OK and your number has ported over?