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Hi, when I tried to fill in the forms on the website it was sticking every time so I rang in and gave the chap I spoke to my pac code sent from EE, I asked for an E sim and to keep my old number. Today I’ve received emails with a different number , my changeover is tomorrow, should I ring in to sort this out ? I don’t want to lose my old number as it is connected to my business.

The iD number is just temporary until your EE number transfers over. 


Thanks Mzone, momentary moment of panic after a very hectic day.


Hi ​@Ian D 

Welcome to iD! I hope everything is set up OK and your number has ported over?


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