I've recently come over to ID mobile and my phone is still saying no network connected?
Answer
connection
Best answer by Decembersangel72
Hi
Have you tried turning your phone off and then on again? (Simple but sometimes it’s the solution to the problem)
iD advise ‘wait until 10pm on the port-in date and then restart your phone for all to complete successfully’.
You can also check the phones settings to ensure they are correct:-
https://www.idmobile.co.uk/help-and-advice/get-your-settings
If you are still having problems then let us know what phone you have and we can maybe point you in the right direction.
Good luck x
+16Hi
Have you tried turning your phone off and then on again? (Simple but sometimes it’s the solution to the problem)
iD advise ‘wait until 10pm on the port-in date and then restart your phone for all to complete successfully’.
You can also check the phones settings to ensure they are correct:-
https://www.idmobile.co.uk/help-and-advice/get-your-settings
If you are still having problems then let us know what phone you have and we can maybe point you in the right direction.
Good luck x
I had similar problem which had me getting really frustrated. Eventually I found that, because I’d opted for physical SIM card, but when phone arrived set up gave me option of rain. I chose that and was instantly up and running for a few days. Did you do same? If so I found solution was settings, mobile data. This showed I had personal and business settings. Same number but clearly one was dim and one was eSIM. Sorted by turning one of them off. Hope that helps
+25Hi
Sorry to hear this, what device are you using the SIM card in?
Have you tried a device reboot? Removing the SIM and re-inserting it?
Tom
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