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connection problem with new phone after switching

  • December 14, 2024
  • 1 reply
  • 36 views

Ellen Fitzsimmons
Community Member

I have just switched to idmobile and my new phone just whirs on the “sign in with your apple account”. I tried with my iPad on Thursday, my old iPhone on Friday overnight both times. 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • December 15, 2024

Hi ​@Ellen Fitzsimmons,

Welcome to the Community!

Is the issue at the set up stage or in your iMessage settings?

Can you provide further information or a screenshot and we can advise further.

 

Kash