How long have people been waiting for the trade in promo payment to be paid.....I have tried contacting tradeuphelp@currys.co.uk and tradein@currys.co.uk and after multiple attempts to both haven't received a single reply.
20th June they received the phone, the main payment took a week or two but then nothing since. I filled in the form for the promo so no reason why I shouldn't have received the additional payment.
+19Hi
If so, please let us know and we will get this escalated for you.
Thanks
+19OK
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Just so people are aware, getting up to 3 months now and I still haven't had the additional trade in payment that was supposed to follow shortly after the main period. A couple of.messages from IDMobile following my initial post but no closer to understanding when I can expect.to receive it......should it take this long.....it shouldnt really should it.
+24Sorry to hear that
Thanks,
Tyler
Hi all, Just to let anyone who picks this thread up that it has been resolved and monies paid, although it did take a few months and Id Mobile team on here chasing it up.
+24Hi
Glad to hear that this is resolved.
We are always happy to help.
Kashif
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