Hi @Alex1mum
Please could you let us know what date you received the email with the following subject;
Congratulations NAME, your reward is coming!
Tom
Hi
I received that email on 31 March.
Kind regards
Sandy
Hi @Alex1mum
Thanks for the info, in this case we’d recommend allowing through to 29/06/24 for the vouchers to be sent via email.
Tom
Hi
I contacted them again as you suggested. They said they were no longer giving Currys vouchers but instead credited £30 to each of our ID mobile accounts so put us in credit to be deducted from our bills. Not what bi wanted as we wanted to put the vouchers towards something we want but at least they replied.
Hey there @Alex1mum, sorry to hear you didn’t receive what you expected, but glad to hear a resolution was able to occur.
Thanks,
Tyler