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deleted email with transaction number

C
Community Member

Can anyone tell me how I can find the transaction number

i ahve brought a semiconductor sim contract for my child and want port their number across but it’s telling me I need the transaction number from original welcome email which I either haven’t had or I have deleted 

Have tried automated chat and it’s send in me round I  circles and I can’t find a number to call direct 

any help Would be appreciated 

Best answer by Matthew T

Hey @Ccsher,

I’ve sent you a Private Message with your Transaction Number.

Thanks.

View original

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • August 5, 2024

    Hey @Ccsher,

    I’ve sent you a Private Message with your Transaction Number.

    Thanks.

    iD Community Manager
    W
    New
 Contributor
    • Well
    • New
 Contributor
    • September 3, 2024

    Hi.

    Can you also help pls as I have the same problem. I've deleted the email.

    Thank you 

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • September 6, 2024

    @Well I’ve sent you a Private Message. Thanks.

    iD Community Manager
    WillMoore23
    New
 Contributor
    • WillMoore23
    • New
 Contributor
    • September 6, 2024

    Please could you send me a transaction number too. Thanks

    Geluk
    Silver Contributor
    Forum|alt.badge.img+10
    • Geluk
    • Silver Contributor
    • September 6, 2024

    Why on earth are you deleting this vital e mail??

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WillMoore23
    New
 Contributor
    • WillMoore23
    • New
 Contributor
    • September 6, 2024

    Not received it as far as aware. Please send again.

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • September 9, 2024

    @WillMoore23 - Private Message sent. Thanks.

    iD Community Manager
    S
    New
 Contributor
    • She850
    • New
 Contributor
    • September 12, 2024

    I am so sorry but trying to transfer my numver but I think i may have deleted the email with the transaction code. Any advice?

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • September 12, 2024

    @She850 sent you a Private Message. Thanks.

    iD Community Manager
    S
    New
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    • She850
    • New
 Contributor
    • September 12, 2024
    Matthew T wrote:

    @She850 sent you a Private Message. Thanks.

    Thank you

    Tyler
    1 person likes this
    • Tyler
      Tyler
    G
    New
 Contributor

    Ive deleted my email aswell sorry can i please have mines sent to me please 

    Alex Stummer
    New
 Contributor
    • Alex Stummer
    • New
 Contributor
    • September 15, 2024

    Didn’t seem to get the email with the transaction number how can I get this ? 

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • September 16, 2024

    @Gazwilliamson @Alex Stummer sent you a Private Message.

    iD Community Manager
    E
    New
 Contributor
    • ellenuk
    • New
 Contributor
    • September 20, 2024

    hi i also cannot find the transaction number in my emails, how can I get this?

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • September 20, 2024

    @ellenuk - Sent you a Private Message.

    iD Community Manager
    GWFF
    New
 Contributor
    • GWFF
    • New
 Contributor
    • September 23, 2024

    Hello, I haven’t got my transaction number either, could I have it privately messaged to my inbox please. 

    GWFF
    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • September 23, 2024

    @GWFF - Private Message sent.

    iD Community Manager
    GWFF
    1 person likes this
    • GWFF
      GWFF
    M
    New
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    • Markkingdon
    • New
 Contributor
    • October 5, 2024

    Would I be able to get my transaction number please? Trying to transfer my number over. Deleted the email or cannot find it 

     

    Many thanks 

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • October 7, 2024

    @Markkingdon - Sent.

    iD Community Manager
    C
    New
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    • Coastalbird
    • New
 Contributor
    • October 15, 2024

    Could I get a transaction code please. Thanks 

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • October 16, 2024

    @Coastalbird -

    Sent you a Private Message. Thanks.

    iD Community Manager
    D
    New
 Contributor
    • Danbarnes
    • New
 Contributor
    • November 3, 2024

    Hi, I’ve accidentally deleted my email with the transaction number if someone can help. Many thanks 

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • November 4, 2024

    @Danbarnes -

    Sent you a Private Message. Thanks.

    iD Community Manager
    JulieH
    New
 Contributor
    • JulieH
    • New
 Contributor
    • November 30, 2024

    I need a transaction no too. I have my original welcome email but it does not contain a transaction no. I even received my 1st invoice, again, no transaction no. I don't remember needing a transaction no last time with id mobile but that was years ago. Please message me with the number.

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • December 2, 2024

    Hey there ​@JulieH, please contact our live-chat who can send you your transaction code:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    JulieH
    1 person likes this
    • JulieH
      JulieH

    Reply.


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