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deleted email with transaction number

  • November 3, 2024
  • 4 replies
  • 176 views

Hi, I’ve stupidly deleted email with my transaction number. Any help would be appreciated. Thanks 

Best answer by Tom

Hi @Danbarnes 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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4 replies

  • Helpful
 Contributor
  • 34 replies
  • November 3, 2024

Hiya,

If you contact the Live Chat → www.idmobile.co.uk/live-chat. They should be able to assist with finding your transaction number.  If you haven’t already, make sure to check your deleted folder on your email client as you may be able to recover the email.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • Answer
  • November 4, 2024

Hi @Danbarnes 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


I need a new transaction number 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • November 21, 2024

Hi ​@Chantel McGarry 

 

Do you need a new transaction number or you need to be told what your transaction number is?

 

Please let us know so we can get in touch and take a look.

 

Tom