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Deleted email with transaction number

  • December 20, 2024
  • 2 replies
  • 28 views
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New Contributor

I have deleted the email with my transaction number on it. How do I get the transaction number to port over my old number?

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    2 replies

    Daz_S
    Platinum 
Contributor
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    • Daz_S
    • Platinum 
Contributor
    • December 20, 2024

    Hi there ​@phlnic 

     

    I’d try via live chat

    iD’s Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.

    You can access Live Chat here: www.idmobile.co.uk/live-chat.

    (start the chat with talk to person to bypass their automated chat bot)

     

    They should be able to sort the PAC out too whilst they’re at it

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      Kash M
      iD Mobile Employee
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      • Kash M
      • iD Mobile Employee
      • December 21, 2024

      Hi ​@phlnic,

      Welcome to the Community!

      I hope that you managed to get this resolved.

      If you require further assistance, please let us know.

       

      Kash

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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