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Deleted email with transaction number

  • December 20, 2024
  • 2 replies
  • 20 views

I have deleted the email with my transaction number on it. How do I get the transaction number to port over my old number?

2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • December 20, 2024

Hi there ​@phlnic 

 

I’d try via live chat

iD’s Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.

You can access Live Chat here: www.idmobile.co.uk/live-chat.

(start the chat with talk to person to bypass their automated chat bot)

 

They should be able to sort the PAC out too whilst they’re at it


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • December 21, 2024

Hi ​@phlnic,

Welcome to the Community!

I hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash