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E SIM

  • June 11, 2025
  • 2 replies
  • 109 views
R
Community Member

I received my E SIM on an email, but I can’t download. I have an I Phone 11 and the instructions on the email do not correlate to what appears on my settings. Now my messages and phone calls don’t work. 

Best answer by andewhite

These community articles might help, ​@Rebecca2505. 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • June 11, 2025

    These community articles might help, ​@Rebecca2505. 

    Forum member (non-iD).
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • June 11, 2025

      Hey there ​@Rebecca2505, we hope the kind advice from ​@andewhite has been able to help.

       

      Please let us know if any further questions.

       

      Thanks,

      Tyler

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