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I received my E SIM on an email, but I can’t download. I have an I Phone 11 and the instructions on the email do not correlate to what appears on my settings. Now my messages and phone calls don’t work. 

These community articles might help, ​@Rebecca2505. 

Hey there ​@Rebecca2505, we hope the kind advice from ​@andewhite has been able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler

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