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got a pac code to switch to id mobile but its not working

  • October 19, 2024
  • 1 reply
  • 545 views
S
Community Member

Got pac code to switch to id Mobile but it’s not working 

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • October 22, 2024

    Hey there @Stevenhodds, welcome to Community!

     

    Please ensure that your transaction code you’re using on the form begins with a “4.

     

    If that’s the case and all information entered seems correct, then please contact us via our live-chat and we can submit the port for you:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

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