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has pac code worked

  • November 30, 2024
  • 2 replies
  • 66 views

I seem to have two numbers on my phone and have ported from O2. 

2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • November 30, 2024

Hi there ​@melanieplatt 

The port probably has worked, but if you put the iD SIM in too soon your phone can retain the provisional iD number allocated to the SIM.

 

This should fix this:

 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • December 3, 2024

Hi ​@melanieplatt 

 

I’d recommend the same linked article above from ​@Daz_S, this should help you get the number you want in the right places on both iPhone and Android.

 

Tom