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Question

have recently  join ID mobile recieved my new phone but there's  is a promotion  of Samsung air bud did not recieved  yet


Shipon Khan
New
 Contributor

hi I have recently  join ID mobile recieved my new phone but there's  is a promotion  of Samsung air bud did not recieved  yet

3 replies

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1378 replies
  • May 16, 2025

Hi ​@Shipon Khan  is it the offer for the free Samsung Galaxy Buds3 Pro?

If so you need to claim this from Samsung directly. You can find out more here - Claim your offer | iD Mobile Network

Please note, you may need to scroll down the scree a little.

Thanks.


Shipon Khan
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • June 5, 2025

When I purchased  from ID mobile  network .It is a contract package and paying monthly.I have recieved  my Samsung Galaxy s25 but there was an offer of free air buds which still not recieved 


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1378 replies
  • June 8, 2025

Yes ​@Shipon Khan  as advised, you need to claim these from Samsung.

Step 1:
Purchase a Samsung Galaxy S25, Samsung Galaxy S25 Plus or Samsung Galaxy S25 Ultra, and claim a Samsung Galaxy Buds3 Pro in Silver. Promotion runs between 16/04/2025 - 20/05/2025

Step 2:
Claims must be submitted by 20/06/2025 23:59 at https://www.samsungoffers.claims/sam/buds3prooffer

 

All participants must claim within 30 days of purchase. Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase.