I haven’t received my sim from ID mobile and I can’t create an online account as they’re sending activation codes to my iD mobile sim! I want to cancel!
Solved
Havent received my sim
Best answer by wilson7121
Thanks for the input guys! I’ve now managed to cancel my agreement with ID mobile. ID MOBILE do use DPD. Thankfully all it got it all resolved!
+25Hi
How long ago did you place your order?
You may need to await the SIM card to be delivered to register to the iD Mobile app.
If you wish to cancel, I’d recommend the below;
https://www.idmobile.co.uk/help-and-advice/returns-cancellations
Tom
I ordered nearly two weeks I’ve had a DPD card stating they’ve attempted delivery. I’m un able to register an account because the verification texts are going said Sim. I’ve tried ring and all I’m getting is automated message saying the number I’m calling isn’t recognised. I’m going round and round circles and everything is geared towards online!
very frustrating!
+26Seems odd that DPD are involved,
iD Mobile use Royal Mail for iD SIM card delivery, not DPD.
Perhaps try an online web chat with the iD Support team. The iD advisers work until 8pm on weekdays.
Thanks for the input guys! I’ve now managed to cancel my agreement with ID mobile. ID MOBILE do use DPD. Thankfully all it got it all resolved!
1 person likes this
+24Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.