Skip to main content
Question

Havent' received "welcome to ID email"

  • February 23, 2022
  • 1 reply
  • 131 views
Helenm3
Community Member

Hi  - am trying to switch, have direct debit set up, PAC from old network, Sim arrived in post, emails confirming direct debit and order number, but No “welcome to ID” email, which I understand contains my ID number. I need this to do anything, including registering to get access to help. 

This topic has been closed for replies.

1 reply

Rory C
iD Mobile Employee
  • Rory C
  • iD Mobile Employee
  • 1684 replies
  • February 24, 2022

Hi @Helenm3, if you have the SIM, you can make a call to a friend in order to obtain your iD number. Alternatively, you should be able to find it in your phone’s settings. Google the make and model of your phone + “how to find phone number”.

 

Thank you,

Rory

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement