Having trouble signing to the idea | iD Mobile Community
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Having trouble signing to the idea

  • August 9, 2024
  • 1 reply
  • 20 views

Damien Thackray
Community Member

Hi, having trouble signing into the ID app it won’t let me sign in with my email and password but it does online

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • August 14, 2024

Hi @Damien Thackray,

Welcome to the Community!

Please can you test logging into the app on another handset?

Can you also confirm the make and model handset you are using and if the app is up to date?

 

Kash