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Having trouble signing to the idea

  • August 9, 2024
  • 1 reply
  • 15 views
Damien Thackray
Community Member

Hi, having trouble signing into the ID app it won’t let me sign in with my email and password but it does online

    1 reply

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • August 14, 2024

    Hi @Damien Thackray,

    Welcome to the Community!

    Please can you test logging into the app on another handset?

    Can you also confirm the make and model handset you are using and if the app is up to date?

     

    Kash

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