When I text my email address is coming up on peoples phones not name or number.
also in mobile service in settings, I have Charleen’s iPhone account and primary, if I’m on one of them (can’t remember which) I can’t make calls!! Please help me!!!!
Question
having trouble with texts and calls
Hello
Thank you for getting in touch.
Can you please check the following settings?
1) Turn off iMessage (Settings > Apps > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Apps > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:" If you are having issues with step 4 please reset network settings and try again. Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
Thanks,
Natalie
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