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How do I add replacement sim to new account when I don't have ID tel number?

  • July 5, 2024
  • 1 reply
  • 49 views
Irene T
Community Member

I purchased sim online, but didn't receive the sim. I couldn't figure out how to get a replacement so went to curry's and got a new sim there. 

 

Now I have registered on the ID app, but can't figure out how to get a tel number or attach it to my account? 

 

Please help. 

 

Thanks

1 reply

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8182 replies
  • July 18, 2024

Hi @Irene T 

 

To activate a replacement SIM card, we’d recommend the following;

 

https://my.idmobile.co.uk/activate-sim-outside

 

Tom

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