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How do I start a live chat?

  • 3 October 2018
  • 8 replies
  • 16862 views
Alecmckee
Rank
ow do I start live chat
icon

Best answer by CFHeadphase 3 October 2018, 13:26

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8 replies

CFHeadphase
Rank
Userlevel 1
The mechanism for starting a live chat is a little iffy. Go to this page:

https://www.idmobile.co.uk/help-and-advice/contact-us

The button to begin a live chat session only appears when there is an operator free,
code:
 so you may have to refresh the page for a while before you can get through to someone.


[edit]
You do not need to refresh the page, just wait on the page and as soon as an agent is available, the button will turn Blue.

Mohammed
If my answer helped you, please mark my post as the answer to help others find solutions!
nasera seghir
Rank

my phone is not working for 5 days

nasera seghir
Rank

my sim is not working

A
Rank
Userlevel 3
Badge +5

@nasera seghir 

I have sent you a private message with more details. 

 

Regards 

Aklima 

Please do not message me directly, as this is currently not being monitored.
Rory2015
Rank

Want to change my data REMOVED

Mohammed
Rank
Userlevel 8
Badge +9

Hello @Rory2015,

We’ve removed your personal info.

 

You can submit a plan change via the iD app/account.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
H
Rank

My data is not working or cant make calls why is this i cant even get in contact with anyone from id

Rory
Rank
Userlevel 6
Badge +6

Hi @Haydar Ali, I can see this has now been resolved via social media.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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