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How to Cancel PAC code


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  • New
 Contributor
  • 3 replies

I’ve ordered a new eSIM, part of the purchase process is PAC code which I submitted. I like the new number I recieved from ID Mobile.

 

How can I cancel the PAC code to keep the number provided by ID mobile?

3 replies

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • May 28, 2025

Hi ​@Camel  when is the port due to go through? We may be able to get it cancelled, but the quickest way for this is via our live chat on our website.

Pay Monthly Phone & SIM Offers | SIM & Mobile Phone Contracts | iD Mobile


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  • Author
  • New
 Contributor
  • 3 replies
  • May 28, 2025

I get the pod on the live chat.

 

As I understand it, it’s suppose to go through on 3 june.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • May 29, 2025

Hi ​@Camel 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom