how can I request ID Mobile to perform a routing reset on a number. My previous network has stated that this needs to be done as they have done everything from their side. I was changing two phones from SKY to ID mobile at the same time and they gave one PAC for both. Unfortunately something messed up and only one of the numbers got handled properly which has left one phone still on the new ID mobile number. Any help would be very much appreciated.
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How to request a porting reset?
Best answer by Tom
Hi
This wouldn’t be something I believe that can be requested, however I don’t believe in this case it’d be needed.
If you’re moving two different mobile numbers, you’ll need two different PAC codes.
You’ll be able to request Sky to provide a unique, new PAC code for the number that didn’t transfer over and use that instead.
Tom
+25Hi
This wouldn’t be something I believe that can be requested, however I don’t believe in this case it’d be needed.
If you’re moving two different mobile numbers, you’ll need two different PAC codes.
You’ll be able to request Sky to provide a unique, new PAC code for the number that didn’t transfer over and use that instead.
Tom
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