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I cant activate my sim card

  • November 25, 2024
  • 1 reply
  • 39 views

I want to activate my ID sim card and keep current number from previous provider. I dont have my welcome email for some reason and and I don`t have the invoice to find transaction number or  ID Mobile number. Could you please help me on that issue. Thank you.

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • November 26, 2024

Hi ​@Mary22 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom