i need help i tried to buy a sim only deal but my order keeps cancelling
Perhaps try ordering your SIM only deal by phone,
Just call the iD Mobile sales team on 020 7139 1397 - the advisers work 9am - 6pm.
Hi
Welcome to the Community!
I hope that you managed to contact our Sales Team as
If you require further assistance, please let us know.
Kash
Hi, I tried several times to buy sim offer from you and every time I get an email that the purchase has been cancelled. Can I please help with this please
Hi, I tried several times to buy sim offer from you and every time I get an email that the purchase has been cancelled. Can I please help with this please
Hi
You would also be able to call the sales team directly on 0207 1391 397 to receive further information on the order failure. If this is your first time ordering, this can be caused by a mismatch in details between the information you’ve provided, and the information Equifax have for you. Your bank card will also need to register to the account on file for the chip and pin verification check, or this will fail.
-Lauren
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