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ID mobile network on my old phone

  • 26 July 2024
  • 1 reply
  • 10 views

Hi, 

I have purchased a new pay monthly contract with ID mobile and switched networks. The phone has had to be posted to another address to me as i am away at the moment but there have been delays and it hasn’t arrived yet, however my old network has been turned off now so I still have my old phone (until new one arrived hopefully in the next few days) and no network. Is there a way I can set up my new ID mobile network on my old phone for now so I have data/network and then switch this over to the new phone once arrives?

1 reply

Matthew T
Rank
Userlevel 7
Badge +6

Hey @lolareznikova,

If your phone is eSIM compatible, then yes, you can use your iD services on your old phone. If not, visit your local Currys, and get a replacement physical SIM card, which you can pop into your old phone. (If you go down this route you’ll need to activate it here: https://my.idmobile.co.uk/activate-sim-outside)

Thanks.

iD Community Manager

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