How do I complete the form on which I have entered the PAC number and transaction number but cannot enter an ID mobile phone number as an e-sim doesn’t come with one as far as I can see. Any idea what goes in that box, please?
Solved
ID phone number
Best answer by andewhite
The eSIM will have a number once activated in your handset,
Call or text a friend / family member, who should be able to see your number and report back.
+26The eSIM will have a number once activated in your handset,
Call or text a friend / family member, who should be able to see your number and report back.
+26You need to call / text the friend or family member from the iD eSIM,
Sounds like you’ve called / texted a contact from your old service provider’s SIM.
As you can see my keyboard duplicates letters randomly! I think I will need to contact iD tomorrow and sort it out with them. I think my problem was being too eager to scan the QR code I was emailed for the e-sim. Thanks for your suggestions. Patience is a virtue for this old woman!!
+26SUSIEQatclover wrote:
As you can see my keyboard duplicates letters randomly! I think I will need to contact iD tomorrow and sort it out with them. I think my problem was being too eager to scan the QR code I was emailed for the e-sim. Thanks for your suggestions. Patience is a virtue for this old woman!!
If can take an hour or two for your iD eSIM to activate, sometimes up to 24-hours,
Thanks for that info. Assumed it would be fairly quick. I’ll be patient.😂🤞
1 person likes this
Thought you might be interested in the fact that the missing info I needed to complete the switch form was in the “Welcome” email. iD should let you know this will happen if you purchase an e-sim.
Thanks to andewhite for assistance.😁
1 person likes this
+24Hey there
We’re glad to hear that
Kind regards,
Tyler
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.