Hi alli won’t recommend this network to anyone i would pay £5 -£10 extra to other networks but not this one. Have joined them by 10/10/2025 they sent me an esim i have scanned it didn’t work. I have requested another esim didn’t work. 3rd one in another phone only worked for the wifi calling which took me to the ID activation thanks for that. Then no service again. Generated another eSIM in the app no service so i have generated more then 15 esim and tried them in the 3 different phones none of them works. And i made a mistake to give them pac code for my permanent number which is registered number for my kids in the school with the nhs for my kids and many other places where its off now for few days and its about the health and safety of my kids. But who cares. I have wasted more then 100 hours with them while chatting bots and agents replying after 20 mins for one msg then you have to wait for another msg another 20 mins. Its absolutely terrible. So logically. If i have worked the 100h i have wasted with them would have made £1240 with the minimum wage. So why i would choose to save only £40 an year to be an ID customer while losing the £1240 for 100 wasting with them for texting. Simply use the network who have call centre not only the chatbot. thanks.

If you’re unhappy, leave. That’s why we have cooling-off periods!

I am leaving with pleasure. If your working for them give me my pac code to take my number back. And btw i will happily pay the 3 months bill without using their services. I am asking for the pac code they aren’t giving me telling wait until ur number get activated then we will give u. But my number activation for them like a rocket science thats why they took 4 days on and i am waiting without my number without service

if your thinking of joining Don’t join ID network its terrible

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