when entering pac code message says We've tried to process your PAC, but there is an issue with the information you've submitted.
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Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
Hey there
Also, if not, does the transaction code you're using begin with a 4?
Thanks,
Tyler
Reply.
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