Question

issue with sim

  • 2 April 2024
  • 2 replies
  • 12 views

Does the sim only work.in phones. I want to put it in a Wi-Fi device 


2 replies

Userlevel 3

Hey there @LauraBinnion, welcome to Community!

 

We only officially support our SIM cards in handsets, and you can find the list of supported handsets below:

 

https://www.idmobile.co.uk/help-and-advice/approved-handsets

 

Therefore, usage of our SIM cards in anything other than the approved handsets above may or may not work essentially. We can’t advise if it will work in a Wi-Fi device for example without yourself trying it, but we also won’t recommend this as it’s not officially supported. You would have a returns period from ordering from us if it didn’t work, so could always try, and contact us for a return if it doesn’t

 

But again, we don’t officially support it, so it’s not something we really recommend, but something that may indeed work also.

 

Thank you,

Tyler

Userlevel 7
Badge +4

Hi @LauraBinnion 

 

There have been users that are able to put an iD Mobile SIM card in a device such as a router and it’s worked for them, however we don’t officially support such a device and would only recommend usage of our SIM in devices found in the supported devices list.

 

Tom

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Why iD Mobile?