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Ive managed to delete my sim in a foreign country and cant back as cant receive texts. please help!!

  • 18 June 2024
  • 2 replies
  • 16 views

Ive managed to delete my sim in a foreign country and cant back as cant receive texts. please help!!

The members of this online forum can’t arrange for a new SIM, nor see your iD account, @Giacomo Jay Wise-martin

Unfortunately, iD Mobile won’t send a SIM to an overseas address.

If your handset is eSIM capable, then iD customer service might be able to email a QR code for a replacement eSIM over to you.

The iD advisers are online via the Live Chat service, until 8pm on weekdays.


Hi @Giacomo Jay Wise-martin 

 

Was this a physical SIM card or an eSIM? What device are you using?

 

We may be able to try issuing an eSIM replacement via email, however (at least in the case of physical SIMs) a SIM would need to connect in the UK first before connecting to a foreign network.

 

Please let us know if you’re still having issues with this and would like to try an eSIM replacement.

 

Tom


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