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keep my existing number


Hi all Newbie here, just joined on paygo sim only and wanted to keep my existing number tried to enter and it says incorrect info, Any help appreciated thank you.

4 replies

  • Author
  • New
 Contributor
  • 2 replies
  • July 29, 2024

Oh forgot to mention I have an e sim not a physical one.

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • August 6, 2024

Hi @andyo237 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom


  • Author
  • New
 Contributor
  • 2 replies
  • August 6, 2024

Thanks Tom, All sorted now.


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 7639 replies
  • August 12, 2024

Hi @andyo237 

 

Glad to hear, please let us know if you need anything else.

 

Tom