Skip to main content

keep number

  • June 18, 2025
  • 1 reply
  • 15 views
Z
Community Member

hi, i just set up a new account and chose the option to keep my old number so i typed in my PAC when setting it up. but i just got a text from you saying i have a new number? i dont want to change number, can i please have some help 

    1 reply

    N
    iD Mobile Employee
    Forum|alt.badge.img+21
    • Natalie W
    • iD Mobile Employee
    • 2297 replies
    • June 19, 2025

    Hi ​@zara lachlan 

     

    Thank you for getting in touch. 

    When joining us, we will provide a temporary number to use until your requested number is ported over from your previous provider. 

    Did you pick a date for the port to take place?

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement