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Mastercard ID Check

  • May 9, 2025
  • 3 replies
  • 31 views

Stormy_69
New Contributor

My PAC transfer seems to have completed successfully, I tested text and voice between two of the numbers I have, no issues, and data isn’t an issue either. When I try to check out my shopping cart the OTP from Sainsbury’s Bank isn’t coming through. I cannot log into the Sainsbury’s Bank website either. 

Is it just a matter of time, since the PAC transfer only completed at about 1600 today?

Best answer by WelshPaul

You need to wait 24 hours for all the backend systems to sync.

3 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • May 9, 2025

You need to wait 24 hours for all the backend systems to sync.


Stormy_69
New Contributor
  • Author
  • New Contributor
  • May 9, 2025

Thanks Paul, I had a feeling I was being a little premature. Thankfully my debit card uses app verification, I just miss out on 50p or so of Nectar points this week :/


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • May 10, 2025

Sorry about that ​@Stormy_69 

Please let us know if we can help with anything else.