message saying voice mail not available on my service

Hi ​@DJKennyt 

To set up your voicemail, please follow this guide - How do I set up my Voicemail? | iD Mobile Community

I hope this helps.

Your service does not allow access to this number

Is what I get when I call 123

Hey there ​@DJKennyt, sorry to hear that. 

Haver you been able to call the voicemail number previously?

Thanks,

Tyler