mikki

Same and no customer service 

The iD customer service is via their online Live Chat service, or by private messages using Facebook Messenger.

The iD advisers work until 8pm on weekdays (6pm at weekends). 

Ande how exactly talking to chat bot can help me?

Just tell the 24/7 chatbot you want to “talk to a person”, @Inga Zalisauska. 

The iD advisers work until 8pm on weekdays (6pm at weekends). 

Thank you, now even chat button has disappeared it was working before….

Hey there @Mikki Goldring, welcome to Community!

We hope this has been resolved now via our live-chat, but you can also activate your SIM card below if needed in the future:

https://my.idmobile.co.uk/activate-sim-outside

Thank you,

Tyler