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missed calls


Why do my missed calls not say who they’re from when they’re already in my phone book

Best answer by Elliot68

It’s ok it me being stupid. I get texts fro ID to tell me that I’ve a missed call which obviously won’t know who the number belongs to. My mistake. Sorry

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7 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8182 replies
  • August 26, 2024

Hi @Elliot68 

 

What does it say where it would typically tell you who called?

 

Is this all numbers who call you or certain one(s)?

 

Are you sure they aren’t hiding their number?

 

Tom


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  • 3 replies
  • August 26, 2024

It just gives the full telephone number


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8182 replies
  • August 29, 2024

Hi @Elliot68 

 

It sounds like the device isn’t registering that number as a contact, are you sure they’re saved as a contact?

 

Have you tried deleting the contact and saving it again?

 

Is this all numbers who call you or a certain one(s)?

 

Tom


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  • 3 replies
  • August 29, 2024

It happens with all my contacts who are all in my contact list. Never had this problem before I changed from Vodafone. 


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1857 replies
  • September 2, 2024

@Elliot68 which device are you using? Happy to provide troubleshooting steps once I know. Thanks.


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  • 3 replies
  • Answer
  • September 3, 2024

It’s ok it me being stupid. I get texts fro ID to tell me that I’ve a missed call which obviously won’t know who the number belongs to. My mistake. Sorry


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1857 replies
  • September 3, 2024

No worries @Elliot68. Have a great rest of your day. Thanks.


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