Hi @Susie123456789,

Welcome to the Community!

You can make a call to your family and friends to get your iD Mobile Number.

If you have any issues, please let us know.

Kash

I can’t find my ID mobile number...it’s NOT in any email. Needed urgently.

I too just signed up to a SIM only contract and received my welcome email.  Including the TRANSACTION NUMBER but no mention of a ID MOBILE NUMBER. According to iD Mobile “You can find your iD Mobile number on the receipt you received with your plan or in the welcome email we sent you the day after joining iD.”  

I have a PAC code but I cannot complete the transaction until I determine the iD mobile number.  Thank you. Not as easy as you advertise it seems.

Hi @mac1001m

Welcome to the Community!

You can find your iD Mobile number by inserting the SIM and placing a call to a family or friend.

The number they see will be the iD Mobile number.

Kash

Is the id email reference number your new mobile number minus the 07

Hi @Wessex18, it isn’t. Your mobile number would be listed on your original invoice or contract.

-Lauren

Hi Lauren Thank you for getting back to me. Just yesterday I finally received my id mobile number via a direct debit email.

Hi @Wessex18 

Glad to hear.

Tom

I’m so confused I wanna buy a phone monthly but I’m trying to make a account first but it’s asking me for my id mobile number which I don’t have and i don’t know if I should just buy the phone first without making a account please get back to me soon as possible