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Hello, I transferred my old number over with the PAC code when switching to ID Mobile in November. It has come to my attention that although this number works for calls, when I text the temporary number shows up instead of my actual number. If the recipient were to call this temporary number in return it would not work. Can you please advise how to align? 

Best answer by MZone

 

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MZone
Gold Contributor
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  • Gold Contributor
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  • April 8, 2025

Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • April 9, 2025

Hi ​@am1234 

 

I’d recommend the above linked article.

 

Thanks for the help here ​@MZone.

 

Tom