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Mobile number not transferred

  • August 28, 2024
  • 2 replies
  • 224 views

Ollie Gay
Community Member

I have my PAC code over to ID and was due to receive an SMS yesterday saying my old number had been transferred over, but I’ve had nothing.

My old number still hasn’t been transferred over.

Best answer by andewhite

Perhaps best to contact the iD support team at https://idmobile.co.uk/live-chat regarding your switch, @Ollie Gay

The advisers work until 8pm on weekdays (the iD chatbot works 24/7). 

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • August 28, 2024

Perhaps best to contact the iD support team at https://idmobile.co.uk/live-chat regarding your switch, @Ollie Gay

The advisers work until 8pm on weekdays (the iD chatbot works 24/7). 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 30, 2024

Hey there @Ollie Gay, welcome to Community!

 

We hope that you’ve been able to contact our live-chat as advised kindly by @andewhite.

 

Is your port still pending?

 

Thanks,

Tyler