As in a rolling contract? I believe it ought to renew on it’s own every month.

In fact I’d be very suprised if it didn’t, considering I just had to have a “fight” with ID about them trying to charge me for services I didn’t recieve, out of contract - due to their tendency to keep your account open even out of contract / after repeated non-reciept of payment.

You shouldn’t have to do anything on your end to renew, so long as you have a Direct Debit set up.
Only need to actively do something to cancel.

Hope that helps!

I get it, thanks for the message. Hopefully they won't charge me for unwanted services. Thank you 👍 

You’re most welcome!

They shouldn’t do, they’re pretty good up until you have an issue - when it gets a little aggravating to navigate their customer service features.
My issue was primarily my own fault (missed payments), I just felt it inappropriate to pay for the entire three months of services I hadn’t recieved and instead offered to pay for two.

Should also be able to set a cap (of £0 should you wish) on excess charges in your app!
All the best :]