Solved

my new sim wont activate and its been 2 days

I got a new phone and sim 2 days ago and the sim has yet to activate , nothing I've tried has worked

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Best answer by andewhite 15 May 2024, 19:10

Userlevel 7

+6

Hi @Sutherland TTanya

I’d recommend the above from @andewhite, iD SIM cards are activated upon dispatch and wouldn’t need activating later.

Please let us know how you get on.

Tom

Userlevel 8

+10

You shouldn’t need to activate a new SIM from iD Mobile, @Sutherland TTanya.

Customers receive an activated iD SIM, so it’s ready to use with their new handset.

Sounds like your SIM is faulty or there’s a problem with your iD account.

This forum article might help.

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