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Last night I bought the monthly £9 60gb sim only deal and I selected to get it as an e sim, however I have not received any email following up on the order and I can’t find the order or reference numbers anywhere 

Hi @Kon_R,

Welcome to the Community!

I would advise checking your junk and spam emails for any updates.

If you still don’t have an update your order may not have processed.

I would advise contacting Live Chat for an update.

 

Kash

I ordered a contract last night but I’ve had no confirmation email but it’s saying me my contract on my downloads? It is the correct email so I’m a bit confused seems a lot of people are having the same problem 

Hi @Shan_0001 

 

I’m not sure what you mean about “it’s saying me my contract on my downloads?”.

 

Do you require further assistance with your order?

 

Tom

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