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nationwide banks app reporting insecure connection

  • April 24, 2025
  • 1 reply
  • 129 views
J
Community Member

I've recently moved to ID mobile and now when I'm using data it won't let me use my Nationwide banking app. It says I have an insecure connection. This worked on my previous phone network with no issues. The Nationwide said the issue is with the network. Has anyone else experienced this? How do I fix this? If I can't resolve this I will leave ID and move back to other network. 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • April 24, 2025

    Hi ​@Jennymalik  welcome to iD!

    This isn’t something I have come across before? Have you tried deleting the Nationwide app and reinstalling it? Are you able to use the app fine connected to Wi-Fi?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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