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Network locked

  • July 16, 2024
  • 1 reply
  • 68 views
135JoJo
Community Member

My sim only deal has completed today but my phone is network locked so I cannot dial or receive messages

Best answer by Matthew T

Hey @135JoJo,

Please contact the network provider your phone is locked too. They’ll be able to unlock it, often free of charge.

Thanks.

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    Phillygirl

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Matthew T
iD Mobile Employee
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  • Matthew T
  • iD Mobile Employee
  • 1844 replies
  • Answer
  • July 24, 2024

Hey @135JoJo,

Please contact the network provider your phone is locked too. They’ll be able to unlock it, often free of charge.

Thanks.

iD Community Manager

Reply.


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