I have just set up an account with ID Mobile for 3 Sim only plans and I have now received 3 sim cards, but I have only recieved mobile numbers for 2 of them. I cannto set up my account via the app as the numbers issued are not active yet
Regards
Jason
Best answer by Tyler C
Hey there
Would you like us to PM you to investigate further to see if we can locate the third number?
Thanks,
Tyler
+26Okay
To find the number, put the SIM in a phone and call a friend (or family member), who should see the mobile number you’re using.
+24Hey there
We’d recommend waiting until all plans and numbers are active before signing up and logging into the app.
Did you receive any emails with the iD Mobile number on at all or any letters?
Thanks,
Tyler
Hi Tyler,
I have received 3No. Contracts, 3No. SIM cards but only 2No. Emails issuing mobile numbers
+24Hey there
Would you like us to PM you to investigate further to see if we can locate the third number?
Thanks,
Tyler
+11Hi Tyler,
thanks but that won’t be necessary now as I have managed to resolve the issue
Joe
+25Hi
Glad to hear you’ve solved it.
Tom
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